Payments
Get paid like a business.
Cards on file, sessions that settle themselves, refunds without spreadsheet surgery, and a finance view that always matches reality.
Card processing
The card is on file. The rest is automatic.
Clients pay in-app with real credit-card processing. Sessions settle on completion through autopay; memberships bill on cycle; receipts post to the conversation where both of you can see them.
- Cards on file with client-controlled autopay
- Sessions settle when they complete — no invoicing day
- Dual receipts: in chat and in the ledger
When things change
Refunds that don't wreck your books
Plans change, sessions cancel, people move. Refund to the card from inside the app and every downstream number — balances, credits, earnings — adjusts itself.
- Card refunds from the session or the ledger
- Balances and entitlements reconcile automatically
- No-show and late-cancel policies applied consistently
Your money
Finance and session tracking, one honest view
Earned today on your home screen, a full finance page behind it, and a session log that ties every dollar to the session it came from. Connect your bank once and payouts just arrive.
- Earned today, this week, this month — at a glance
- Session log: every session and its payment state
- Bank payouts through a connected account
The front desk
POS and QR scan-inComing very soon
For gym and membership-style training: a point-of-sale flow at the desk and a QR scan-in at the door — attendance ties to memberships, credits, and streaks the moment someone walks in.
- QR scan-in that marks attendance and consumes credits
- Front-desk POS for drop-ins and retail
- Built on the same ledgers as everything else
Common questions
How do clients pay for sessions in Raelan?
With a card on file. Sessions settle through autopay when they complete, packages and memberships cover what they cover, and receipts land in the conversation — no chasing, no cash-app screenshots.
Can I issue refunds?
Yes — clean, card-based refunds from inside the app, with balances and ledgers adjusting themselves so your books stay right.
How do I get paid out?
Connect your bank once and payouts flow to you — Raelan sits in the middle so clients pay in-app and you receive clean deposits.
Will Raelan work at a front desk, like a gym POS?
That’s where it’s headed very soon: a point-of-sale flow and QR scan-in for membership-style training, tying walk-in attendance to memberships and progress automatically.
Founding members get everything. Free.
Every feature, the full platform, while we roll out access — and founding terms locked in when billing turns on.
Takes 30 seconds. You'll join the waitlist for the beta.